Focusing on supporting ERP systems (primarily Microsoft AX 2012 and D365) and supporting production, provides business analysis, meeting facilitation, training, and implementation of companywide business applications. Identifies opportunities to improve business processes and to use technology to improve revenue, reduce costs, improve productivity, and increase customer s

Serve as a point of contact and subject matter expert (SME) for the business teams. Create current and future state process maps, following requirement analysis sessions with users Troubleshoot day to day matters reported by the business and IT teams. Test all new functionality and changes before handing them to the end user for acceptance testing. Author test cases and t